Ryan J. Tucholski, RCE
Dept: Executive Office
Title: Chief Executive Officer
Responsibilities: Directs the day-to-day activities of the GRAR staff and program offerings; works with the Boards of Directors to develop and implement the goals and strategic
direction of the organization.
Phone: 585.341.2144
Fax: 585.292.5008
E-mail
Lisa Rand
Dept: Executive Office
Title: Executive Assistant & Professional Standards Administrator
Responsibilities: Serves as Executive Assistant to the CEO. Assists with complaints and dispute resolution processes. Provides assistance to members and consumers regarding complaint process,
disclosures, environmental concerns, forms, and advertising guidelines.
Phone: 585.341.2148
Fax: 585.292.5008
E-mail
Ellen A. DiSano
Dept: Marketing/Public Relations
Title: Director of Marketing and POublic Relations
Responsibilities: Coordinates promotions, advertising and marketing of Association members, events and services.
Phone: 585.341.2123
Fax: 585.292.5008
E-mail
Diane Rosen
Dept: Executive Office
Title: Director of Events & Outreach
Responsibilities: Coordinates all GRAR events. Serves as staff liaison to Events Task Force. Coordinates fund raising events for IMF/RPAC and RCF.
Phone: 585.341.2122
Fax: 585.292.5008
E-mail
Peter J. Stoller
Dept: Communications & Government Affairs
Title: Director, Communications & Government Affairs
Responsibilities: Coordinates GRAR's legislative agenda; GRAR contact for public policy coalitions: Builder Partners, Unshackle Upstate, Rochester Fair Share Coalition. Principal
lobbyist for GRAR and serves as staff liaison to the Industry Advocacy Committee, IMF/RPAC Fundraising Task Force and IMF Trustees; manages the activities of the PAC (Political Action Committee),
Issues Mobilization Fund & REALTORS Political Action Committee and responsible for the development and creation of candidate briefing document. Coordinates all avenues of internal communications
for the Association including: the Precisely e-newsletter, the Education & Events Update, membership-wide mass e-mails and GRAR.org.
Phone: 585.341.2131
Fax: 585.341.2131
E-mail
Member Services
Marlene A. Sayers
Dept: Member Services
Title: Director of Member Services
Responsibilities: Oversees the Member Services Department of the Association. Serves as staff liaison to the REALTOR®/Bar Committee. Marlene provides support to members
and consumers seeking to use the grievance process. Assists callers with inquiries regarding GRAR forms, disclosures, advertising guidelines, etc. Coordinates the updates and revisions to the GRAR
Constitution, By-Laws and MLS Rules.
Phone: 585.341.2124
Fax: 585.292.5008
E-mail
Joan Brown
Dept: Member Services
Title: Member Services Representative
Responsibilities: Provides Multiple Listing Service (MLS) assistance, REALTOR® store sales, keycard information; member benefits. Also processes new Member applications.
Phone: 585.341.2135
Fax: 585.292.0283
E-Mail
Britini Clements
Dept: Member Services
Title: Member Services Representative
Responsibilities: Provides Multiple Listing Service (MLS) assistance, REALTOR® store sales, keycard information; member benefits. Also processes new Member applications.
Phone: 585.341.2132
Fax: 585.292.0283
E-mail
Karen Herbst
Dept: Member Services/Communications
Title: Member Services Representative/Communications Aide
Responsibilities: Provides Multiple Listing Service (MLS) assistance, REALTOR® store sales, keycard information; member benefits. Also processes new Member applications. Assists with
member GRAR communications and marketing (T-Th).
Phone: 585.341.2121
Fax: 585.292.0283
E-mail
Education
Kim Northrup
Dept: Education
Title: Director of Professional Development
Responsibilities: Coordinates the daily operations of the Education Department. Works closely with the Department of State, Division of Licensing; is staff liaison to the
Professional Development Committee where she helps create and deliver the newest course offerings for our members.
Phone: 585.341.2140
Fax: 585.292.0283
E-mail
Joe Nolan
Dept: Education
Title: Professional Development Representative
Responsibilities: Provides assistance to members and students regarding course information, registration; takes inquiries regarding NYS License Law; prepares course materials;
assists with course scheduling.
Phone: 585.341.2146
Fax: 585.292.0283
E-mail
Information Services
James P. Yockel
Dept: Information Services, RCF
Title: MLS Director
Responsibilities: Supervises and directs all aspects of the Genesee Region Real Estate Information Service Multiple Listing Service (MLS). Oversees GRAR, Inc. information services,
including: MLS; HomeSteadNet.com & GRAR.org; IDX; statistics; various software and programs compatible with the MLS; internal staff computer network and phone system. Oversees the
operations of the RCF, working with the RCF Board of Directors to distribute funds, raise awareness and implement fundraising initiatives.
Phone: 585.341.2128
Fax: 585.292.5008
E-mail
Gayle Gallo
Dept: Information Services
Title: MLS Coordinator
Responsibilities: Provides customer support for Multiple Listing Service (MLS). Oversees GRAR MLS Rules Compliance and serves as staff liaison to the MLS Rules Task Force.
Phone: 585.341.2147
Fax: 585.292.5008
E-mail
Jane E. Sweetland
Dept: Information Services
Title: Project Coordinator
Responsibilities: Coordinates projects related to MLS Support activities; facilitates planning and implementation of procedures and policies related to the MLS and information
services; administrator for HomeSteadNet.com & GRAR.org.
Phone: 585.341.2157
Fax: 585.292.5008
E-mail
Finance
Marlon Blanco
Dept: Finance, RCF
Title: Chief Financial Officer
Responsibilities: Supervises all of the financial functions of the Association. Oversees accounts receivable and payable; serves as staff liaison to the Finance Committee;
coordinates annual budget for GRAR and GENRIS; coordinates annual audit.
Phone: 585.341.2129
Fax: 585.292.5008
E-mail
Dawn Johnson
Dept: Finance
Title: Financial Services Coordinator
Responsibilities: Coordinates all dues billing activities, collections, bank reconciliation and statements; accounts receivable and accounts payable.
Phone: 585.341.2156
Fax: 585.292.5008
E-mail
