GRAR Tech Support Guide

GRAR Member Services is available to assist you Monday-Friday, 8:30am-4:30pm. Contact us at 585-292-5000, 800-292-7101 or via e-mail at grarhelpdesk@grar.net. 

Printable GRAR Tech Support Guide (updated 9/23/11)

For continuing education 'CE' issues, contact GRAR Education staff at 585-341-2150 or GRAReducation@grar.net.

	Call AnswerLink at 888-825-5472. For Live Chat: Click on the Help link (top right of MLXchange) and then click on the Live Chat icon. Monday-Friday from 8:30am-8:30pm. Saturday/Sunday from 8:30am-3:30pm.
	Contact Instanet Solutions Support at 800-606-3897 or  support@instanetsolutions.com. Click on the Live Support link (bottom of any page) while in your Instanet Forms account for live, on-line chat support; help docs; training options. Monday-Friday from 9am-7pm EST.
	Contact Kurio Mobile MLS Support at 888-935-8746 or support@kurio.com. Monday-Friday, 11am-8pm EST. Visit Kurio Support Center at http://www.kurio.com/support. Get Started Today! http://nys.kurio.mobi/reg. Already using kurio? Login at http://nys.kurio.mobi.
	Contact ListHub Support at 877-847-3394 or info@lishub.net. Broker User Manual Agent User Manual
	Contact GRAR Member Services at 585-292-5000, 800-292-7101 or GRARHelpDesk@grar.net. Monday-Friday from 8:30am-4:30pm.
REALTOR.COM	REALTOR.com Customer Care Center at 800-878-4166, option 1 or CustomerCare@realtor.com.  Monday-Friday 9am-8pm.
	Contact Supra at 877-699-6787 or suprasupport@fs.utc.com 7 days a week from 8am-10pm.
Non-MLS Technical Issues	Contact the GRAR Tech Helpline at 866-232-1831 or support@technologyhelpline.com. Monday-Friday from 9am-8pm; Saturday from 9am-5pm Support for Operating Systems (Windows and Mac) Microsoft Office Real Estate Specific Software (ex. Top Producer) e-mail applications PDAs (ex. Palm Pilot) Hardware (PC and Mac) Internet Browsers and more! Click on this link to start a live chat session with an analyst.