GRAR STAFF DIRECTORY

James P. Yockel, Chief Executive Officer

Responsibilities: Directs the day-to-day activities of the GRAR staff and program offerings; works with the Boards of Directors to develop and implement the goals and strategic direction of the organization.

Phone: 585.341.2128 | Fax: 585.292.0283

Marlon Blanco, Chief Financial Officer

Responsibilities: Supervises all of the financial functions of the Association. Oversees accounts receivable and payable; serves as staff liaison to the Finance Committee; coordinates annual budget for GRAR and GENRIS; coordinates annual audit.

Phone: 585.341.2129 | Fax: 585.292.0283

Julie Franzese, Director of Communications & Marketing

Responsibilities: Oversee marketing and communications, member engagement, innovation, process improvement, website development and management (GRAR.org and homesteadnet.com)
Phone: 585.341.2199| Fax: 585.292.0283

Karen Herbst, Communications Specialist

Responsibilities: Provides assistance and support for the Association’s internal & external communications including: e-newsletters, membership-wide mass e-mails, press releases and GRAR.org.

Phone: 585.341.2123 | Fax: 585.292.0283

Ruth Rosenberg Manne, Director of Education & Professional Standards

Responsibilities: Works closely with the Department of State, Division of Licensing; is staff liaison to the Professional Development Committee to assist in developing and delivering new course offerings for our members and to REALTOR-Bar Committee which keeps forms and contracts up to date. Ruth also administers the process to resolve disputes involving alleged violations of the NAR Code of Ethics and claims for commission.

Phone: 585.341.2125 | Fax: 585.292.0283

Diane Russi, Director of Community Engagement & Events

Responsibilities: Coordinates GRAR, RPAC, and Community Outreach events. Staff Liaison for the RPAC Fundraising Task Force, REALTORS® Charitable Foundation Fundraising Task Force and Fair Housing Committee. Serves as a liaison for joint events with the Women’s’ Council of REALTORS® (WCR), Mortgage Bankers Association (MBA) and Rochester Home Builders Association (RHBA). Serves as the primary point of contact for, and liaison between, leadership and business affiliates. Member of the Rochester Celebrate City Living Coalition.

Phone: 585.341.2122 | Fax: 585.292.0283

Dawn Johnson, Financial Services Coordinator

Responsibilities: Coordinates all dues billing activities, collections, bank reconciliation and statements; accounts receivable and accounts payable.

Phone: 585.341.2156 | Fax: 585.292.0283

MLS & MEMBER SERVICES

Jane E. Sweetland, Director of MLS & Technology

Responsibilities: Oversees GRAR Member Services department. Coordinates projects related to MLS Support activities; facilitates planning and implementation of procedures and policies related to the MLS and information services; Oversees GRAR Education Staff. Staff liaison for Tech Committee.

Phone: 585.341.2157 | Fax: 585.292.0283

Gayle Gallo, MLS Coordinator

Responsibilities: Provides customer support for Multiple Listing Service (MLS). Oversees GRAR MLS Rules Compliance and IDX rules and access to data for IDX websites.

Phone: 585.341.2147 | Fax: 585.292.0283

Click this link for a printable phone list of GRAR contact numbers.

Kerri Lehmbeck, Director of Member Services

Responsibilities: Oversees day-to-day operations of the Member Services Department. Optimization of productivity and customer service.
Phone: 585.341.2149 | Fax: 585.292.0283

Britini Clements, Membership & Education Representative

Responsibilities: Provides assistance and support with Matrix, Realist, Supra products, membership inquiries and educational needs.

Phone: 585.341.2132 | Fax: 585.292.0283

Joann Lucchese, Membership & Education Representative

Responsibilities: Provides assistance and support with Matrix, Realist, Supra products, membership inquiries and educational needs.

Phone: 585.341.2121 | Fax: 585.292.0283

Anne Pellicano, Membership & Education Representative

Responsibilities: Provides assistance and support with Matrix, Realist, Supra products, membership inquiries and educational needs.

Phone: 585.341.2135 | Fax: 585.292.0283

Kim Sadki, Membership & Education Representative

Responsibilities: Provides assistance and support with Matrix, Realist, Supra products, membership inquiries and educational needs.

Phone: 585.341.2146 | Fax: 585.292.0283