Matrix MLS Tips & Info

How to Access Matrix

Desktop/Laptop/Tablet/Smartphone (no app required)

Go to https://www.grar.org and click the “I’m a Member” button to log into the SIMPLE portal

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Matrix Assistance

  • Visit the HELP tab in Matrix™ – Once logged into Matrix™, visit the HELP tab for assistance.

  • GRAR Member Services is available during business hours, Mon.-Thu. from 8:30-4:30pm and Fridays from 9:30-4:30pm. Send questions to GRARHelpDesk@grar.net or call 585-292-5000.

  • Contact AnswerLink, M-F from 8:30am-8:30pm and Sat/Sun from 8:30am-3:30pm at 888-825-5472.

  • To report a listing violation, contact GRARMLSRules@grar.net with listing number and nature of the violation (all reports confidential).

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