School Policy

All scheduled classes will run as planned except in the event of severe weather conditions. Cancellations are accepted by phone at 585-292-5000 or by e-mail. See policy below for cancellation guidelines.

GRAR courses are open to the public unless noted and are held at GRAR unless otherwise noted. We are located at the Design Center, 3445 Winton Place, Suite 104 (classroom is Suite 206), Rochester, NY 14623.

Questions? Contact GRAREducation@grar.net for assistance.

The GRAR Classroom in suite 206 is monitored by security camera (video with audio). Please check in at Suite 104 for all exams/exam prep/Q&A.


 Tuition Refund & Transfer Policy for On-Site Courses

Effective 1-14-2014

Transfers

  • Tuition transfers will be allowed, however tuition may be transferred only once within a six (6) month period.
  • Students agree that any refund requested on transferred tuition is subject to a 20% service charge.

Refunds

  • For students who do not wish to transfer into another course, we will issue a full refund if cancellation is received at least seven (7) days before the course start date.
  • If the cancellation is received within seven (7) days of the course start date, a tuition refund will be issued, less a 20% service charge.
  • Students agree that any refund requested on transferred tuition is subject to a 20% service charge.
  • GRAR will NOT refund tuition in the event of
    • A student's failure to cancel before course start date; or
    • A student’s actions resulting in permanent dismissal from the course.

Online School Policy

Online licensing courses must be taken within 6 months of registration date. After 6 months, courses will automatically expire and will not be accessible. The proctored exam must be taken within 30 days of online course completion date. 

For more information, please contact the GRAR Member Services at 585-290-5000, 800-292-7101 or GRAReducation@grar.net.