The GRAR Staff

Jim Yockel
Chief Executive Officer

Email | 585.341.2128

Directs the day-to-day activities of the GRAR staff and program offerings; works with the Boards of Directors to develop and implement the goals and strategic direction of the organization.

 

Marlon Blanco
Chief Financial Officer

Email | 585.341.2129

Supervises all of the financial functions of the Association. Oversees accounts receivable and payable; serves as staff liaison to the Finance Committee; coordinates annual budget for GRAR and GENRIS; coordinates annual audit.

Dawn Johnson
Financial Services Coordinator

Email | 585.341.2156

Coordinates all dues billing activities, collections, bank reconciliation and statements; accounts receivable and accounts payable.

Julie Franzese
Director of Communications & Marketing

Email | 585.341.2199

Oversees marketing and communications, member engagement, innovation, process improvement, website development and management (GRAR.org and homesteadnet.com)

Karen Herbst
Communications Specialist

Email | 585.341.2123

Provides assistance and support for the Association’s internal & external communications including: e-newsletters, membership-wide mass e-mails, press releases and GRAR.org.

Diane Russi
Director of Professional Standards, Events & Community Engagement

Email | 585.341.2122

Coordinates GRAR, RPAC, and Community Outreach events. Staff Liaison for the RPAC Fundraising Task Force, REALTORS® Charitable Foundation Fundraising Task Force and Fair Housing Committee. Serves as a liaison for joint events with the Women’s’ Council of REALTORS® (WCR), Mortgage Bankers Association (MBA) and Rochester Home Builders Association (RHBA). Serves as the primary point of contact for, and liaison between, leadership and business affiliates. Member of the Rochester Celebrate City Living Coalition.

MLS & MEMBER SERVICES

MLS & TECHNOLOGY

Jane Sweetland
Director of MLS & Technology

Email | 585.341.2157

Oversees MLS and all technical tools support, coordinates project, facilitates planning and implementation of procedures and policies related to the MLS and other information services.  Jane is also the staff liaison for the REALTOR/Bar and Tech Committees and the coordinator of the annual TechKNOWPalooza member event.

Gayle Gallo
MLS & Technology Specialist

Email | 585.341.2147

Provides customer support for Multiple Listing Service (MLS). Oversees MLS Rules Compliance, IDX rules and access to data for IDX websites.

MEMBER SERVICES

Kerri Lehmbeck
Director of Member Services

Email | 585.341.2149

Oversees day-to-day operations of the Member Services Department with the goal of providing the highest quality customer service.

Britini Clemonts
Member Services Representative

Email | 585.341.2132

Provides assistance and support with Matrix, Realist, Supra products, and general membership inquiries.

Anne Pellicano
Member Services Representative

Email | 585.341.2135

Provides assistance and support with Matrix, Realist, Supra products, and general membership inquiries.

Kim Carr
Member Services Representative

Email | 585.341.2134

Provides assistance and support with Matrix, Realist, Supra products, and general membership inquiries.

EDUCATION

Jennifer Pierson
Director of Professional Development

Email | 585.341.2121

Works closely with the Department of State, Division of Licensing; is Staff Liaison to the Professional Development Committee to assist with creating and delivering new course offerings for members.