Matrix / Contact Support
For support when the GRAR Office is closed:
Matrix, Realist, GoMLS Mobile App, ePropertyWatch
- Call AnswerLink at 888.825.5472
- ePropertyWatch designated number: 844.530.8859
- M-F from 8:30 AM – 8:30 PM
- Sat/Sun from 8:30 AM – 3:30 PM
- MATRIX Tips & Tricks
- Realist help page
- TransactionDesk help page
- Contact LoneWolf TransactionDesk Support at 800.668.8768
- Phone support is available 24 hours a day, seven days a week.
- Email email@example.com, M-F during business hours.
- From TransactionDesk, go to the Support icon (question Mark) and click on Live Support for live, on-line chat.
- Contact 800-431-5509
- ShowingTime for MLS Support is available Weekdays from 9 AM – 10PM EST & Weekends from 9 AM – 6 PM EST
- Voice 800‐379‐0057
- Help & Training
- Download the ShowingTime Quick Start Guide
- Download the Mobile App Guide
- ShowingTime Tips from GRAR (including checking your settings and opting one or more listings out) 3/26/18
- Keep Property Access Secure
- REALTOR.com Customer Care Center at 800.878.4166, option 1 or CustomerCare@realtor.com.
- M-F 9:00 AM – 8:00 PM.
REALTORS Property Resource (RPR)
- RPR Support at 877.977.7576 or firstname.lastname@example.org.
- http://blog.narrpr.com Resource and training materials for RPR is located on the blog.
- Contact Supra at 877.699.6787 or email@example.com
- Available 7 days a week from 8:00 AM – 10:00 PM.