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Tips & How To

MCAR MLS Tips & How To Videos

How to Access Matrix

On your Desktop/Laptop/Tablet (no app required), go to

https://portal.mynysmls.com

Matrix and Other Tools Support

  • MCAR Member Tech Support List
    (Tip- add each one to your phone contacts with last name = Support)
  • Matrix/Realist Support
    • Contact AnswerLink M-F from 8:30am-8:30pm,  S/S from 8:30am-3:30pm at 833-753-0536.
    • Contact local Cotality/CoreLogic staff in Buffalo M-F at Phone:  585-321-6788  Email: RES-DL-NYSSupport@cotality.com
  • MLS Touch App 9am-6pm, M-F (9-1pm in summer on Fridays) 888-765-9223 or support@prospects.com
  • ShowingTime for the MLS – Support is available at 800‐379‐0057,  M-F from 9am – 10pm & Weekends from 9am – 6pm or Email support@showingtime.com; Chat http://www.showingtime.com/live-chat
  • MCAR Association Executive with PAR may be reached at exec@mckeanmls.org or 814-476-6195 with any MCAR MLS specific issues or suspected outages.
  • Transactions zipForm Edition  Contact 800-668-8768, Phone Support 24/7. Email zipsupport@lwolf.com M-F 9am-5pm
  • Transactions TransactionDesk Edition  Contact 800-668-8768, Phone Support 24/7. Email tdsupport@lwolf.com M-F 9am-5pm

Training Reference Materials

VIDEOS

PDFS

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Matrix Tips & How-to PDFsMLS Tools & Apps HelpOther Tips & How-To's
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Matrix Tips & How-to Guides

Matrix User Guides

Setting Up Matrix

Matrix Search Tips

Matrix Auto-Emails

Matrix Data & Stats

Creating Listings in Matrix

Open Houses in Matrix

Matrix Appraiser Tools

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MLS Tools & Apps Help

*Note - Some tools not offered in all MLSs. Contact your MLS staff if you have a question on whether the product is available in your MLS, if unsure.

MLS Touch App

OneHome Portal & App

ShowingTime*

Realist

RentSpree*

REALTORS Property Resource (RPR)

Supra*

Domus Analytics Interactive Market Stats*

Transact*

The new “Transact” platform launched in June, 2025. This new system will eventually replace TransactionDesk and zipForm from Lone Wolf (likely in 2027).
Note – All features are not available in Transact yet, such as Upload to Matrix from Data Input Forms. We expect to see that feature at some point. Keep in mind that this is a completely new system, so some things may not come over automatically or will at some point. For example, they may eventually provide a way to bring your templates over but in the meantime, feel free to recreate them in Transact.

Your existing data is still available in TransactionDesk and or zipForm (Otsego-Delaware members), and you can continue using the platform—or choose to try out the new Transact. Feel free to give it a try and know that this new tool is a work in progress. Use the normal support number to report issues or ask questions at 800-668-8768 or tdsupport@lwolf.com. Feel free to copy us so we can keep a list too at mlstools@grar.net.

We’ve created some tips and guides to help you get started with Transact:

TransactionDesk*

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Other Tips & How-To's

Third-Party Tools

Passwords/Browser/Internet Issues

City Neighborhood Maps

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