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Tips & How To

ECRAR MLS Tips & How-To Videos

Matrix Access & Info

Web URL

https://portal.mynysmls.com

Scroll down for additional guides on using Matrix and MLS-related tools

Mobile Apps

ECRAR Member Reference Docs

Financial Reports

Professional Guides

Matrix Assistance

Elmira-Corning Regional Association of REALTORS® Staff

Mon – Thu, 9am-5pm and Fri 9am-4pm for ECRAR MLS-specific issues or suspected outages.

Vendor Support Contacts
  • ECRAR Member Tech Support List  Including Matrix, Realist, MLSTouch, SentriLock, DotLoop, RPR and more
    Tip: Download this list and add each to your phone contacts with the last name = Support
Property Tax References

Matrix Training

Training and Learning Tools.  For more video guides and tutorials, visit our NYS Online Webinar & Video Training Page

Video

Matrix PDF Guides

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Matrix Tips & How-to PDFsMLS Tools & Apps HelpOther Tips & How-To's
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Matrix Tips & How-to Guides

Matrix User Guides

Setting Up Matrix

Matrix Search Tips

Matrix Auto-Emails

Matrix Data & Stats

Creating Listings in Matrix

Open Houses in Matrix

Matrix Appraiser Tools

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MLS Tools & Apps Help

*Note - Some tools not offered in all MLSs. Contact your MLS staff if you have a question on whether the product is available in your MLS, if unsure.

MLS Touch App

OneHome Portal & App

ShowingTime*

Realist

RentSpree*

REALTORS Property Resource (RPR)

Supra*

Domus Analytics Interactive Market Stats*

Transact*

The new “Transact” platform launched in June, 2025. This new system will eventually replace TransactionDesk and zipForm from Lone Wolf (likely in 2027).
Note – All features are not available in Transact yet, such as Upload to Matrix from Data Input Forms. We expect to see that feature at some point. Keep in mind that this is a completely new system, so some things may not come over automatically or will at some point. For example, they may eventually provide a way to bring your templates over but in the meantime, feel free to recreate them in Transact.

Your existing data is still available in TransactionDesk and or zipForm (Otsego-Delaware members), and you can continue using the platform—or choose to try out the new Transact. Feel free to give it a try and know that this new tool is a work in progress. Use the normal support number to report issues or ask questions at 800-668-8768 or tdsupport@lwolf.com. Feel free to copy us so we can keep a list too at mlstools@grar.net.

We’ve created some tips and guides to help you get started with Transact:

TransactionDesk*

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Other Tips & How-To's

Third-Party Tools

Passwords/Browser/Internet Issues

City Neighborhood Maps

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