MLS Tips & How To Videos

How to Access Matrix

On your Desktop/Laptop/Tablet Devices (no app required), go to  https://nys.mlsmatrix.com

• go to Matrix Quick Start PDF Guides
• go to Matrix Quick Start Videos
• go to Other MLS Related Tips Includes Realist, TransactionDesk and ShowingTime
• go to GRAR’s IDX Info page
  
• go to CCBR Contracts and Forms Page

Matrix Assistance

• Member Tech Support Contact List CCBR for all (tip- add all to your cell phone contacts with last name = Support).
• CCBR Staff is available during business hours, Mon.-Fri. 8:00-5:00pm at ccbr@windstream.net or 716-484-9426.
• Contact AnswerLink for Matrix Support, M-F from 8:30am-8:30pm,  Sat/Sun from 8:30am-3:30pm at 888-825-5472.
• To report a listing violation, click on the ‘Report a Violation’ icon in the REALTOR Full listing display in Matrix.
• Contact CCBR staff for Realist Support or visit our Realist Support Page

MyFloodStatus

Access pinpoint accurate, structure-based flood zone determination reports from MyFloodStatus. Each flood determination report is certified and backed by a $2 million E&O insurance policy – removing liability from you. After running the report, you and your clients will have access to their Flood Resource Center’s Certified Floodplain Managers to help you understand the report and receive advice on next steps.
Members pay just $25 per report (a $5 savings).

MyFloodStatus Resources:

• Agent Benefits InfoSheet
• Accurate Flood Zone Determinations Webinar
• Webinar Highlight Overview
• Buyer Fact Sheet
• Seller Fact Sheet
• Flood Zone Determination Report

Matrix Quick Start PDF Guides

• Add-Listing-Notes (6 pages) Rev. 5/2018
• Adding Listings From Transaction Desk (2 pages) Rev 10/2017
• Adding Open Houses in Matrix (1 page)
• Auto-email-Facts-and Tips (2 pages) Rev. 5/2019
• Update your SoftMLS Auto-Responders (4 pages)
• Copying-a Listing and Photos-From-a-Prior-Listing-in-Matrix (2 pages) Rev. 1/2018
• Extending an Active Listing (1 page)
• Getting Started in Matrix (4 pages)
• Hit Counters in Matrix (2 pages)
• Hot Sheet and Market Watch Tips (4 pages)
• IDX-Search-Links-and-Personal-Websites-created-in-Matrix (2 pages) Rev. 8/2018
• Importing Contacts into Matrix (CSV files only) (2 pages)
• Photo Specs for Matrix (1 page) Added 8/2019
• Portal Setup Guide for Agents (7 pages)
• Search Tips; Including + – ! and *Search Symbols (2 pages)
• Speed Bar Tips (3 pages)
• Team Function/Identity Sharing (1 page)
• Team Function Details (2 pages)
• Tons of Matrix Tips & Tricks (6 pages)
• Client Guide – Matrix 7.0 Quick Start Guide for Your Client (10 pages)
• User Guide – Matrix 7 Quick Start User Guide (US Version) (48 pages) Rev. 10/2017)