Tips & How To
CCBR MLS Tips & How To Videos
How to Access Matrix
On your Desktop/Laptop/Tablet (no app required), go to https://portal.mynysmls.com
- Scroll down for Matrix & Other Tips PDF Guides Includes Realist, TransactionDesk and ShowingTime
- IDX Info page
- To report a listing violation, click on the ‘Report Data Error‘ icon from a Realtor Display/Report from the listing in Matrix.
- To report a potential “off-market” violation, send an email to mlsccbr@gmail.com with listing number, photo or screenshot and nature of the violation (all reports confidential).
- MLS-Mobile Tools and Apps
- CCBR Contracts and Forms Page for MLS Forms
Matrix Assistance
- CCBR Member Tech Support List (Hint- add all tech support #s to your phone contacts with last name = Support). Rev 1/2023
- Matrix/Realist Support
- AnswerLink M-F from 8:30am-8:30pm, S/S from 8:30am-3:30pm at 833-753-0536
- Local Cotality staff in Buffalo M-F at 585-321-6788 or RES-DL-NYSSupport@cotality.com
- MLS Touch App 9am-6pm, M-F (9-1pm in summer on Fridays) 888-765-9223 or support@prospects.com
- CCBR Staff is available M-F 8-5pm at mlsccbr@gmail.com or 716-484-9426.
- ShowingTime for the MLS – Support is available at 800‐379‐0057, M-F from 9am – 10pm & Weekends from 9am – 6pm or Email support@showingtime.com; Chat http://www.showingtime.com/live-chat
- Transactions TransactionDesk Edition Contact 800-668-8768, Phone Support 24/7. Email tdsupport@lwolf.com M-F 9am-5pm
MyFloodStatus
NYSAR members pay $25/report ($5 savings). MyFloodStatus Resources:
General Tips
Avoiding Scams
City Neighborhood Maps
Fixing Login Issues
Quick Reference Guides
- RentSpree FAQs
- ShowingTime Two-Factor Authentication (2FA)
- Tips & Tricks for Searching Matrix and More (PDF Guide)
- Common Issues in TransactionDesk
- Realist Overview & Intro
- MLS Touch App Setup Guide
- ShowingTime Reference Guides
- Matrix Reference Guides (Statuses, Glossary, Photo Specs, etc.)
- Getting Started in Transact
- Introduction to RPR
Sign Ordinances
Interactive Market Stats
Domus Features
Matrix
Appraiser Tools
Matrix Auto-Email
Matrix Data & Stats
Matrix Listings
MLS Touch App
OneHome
OneHome Client Portal
OneHomeowner
OneHomeowner for Agents
RE Technology
RentSpree
RentSpree Listings
RentSpree Overview
RPR
RPR Data & Stats
- Shareable Market Trends (RPR)
- Market Trends Canva Templates (RPR)
- Set Up My Markets (RPR)
- Property Pricing Tools (RPR)
- Market Trends AI ScriptWriter (RPR)
- Market Activity Report (RPR)
- Schools Research (RPR)
- Neighborhood Search (RPR)
- Residential Reports (RPR)
- Map Search & Analysis (RPR)
- Market – Neighborhood Trends (RPR)
RPR Mobile App
RPR Overview
SavvyCard
SentriLock
SentriLock 1 Day Code
ShowingTime
Listing Setup
ShowingTime 1 Day Code
ShowingTime for Buyer Agents
Supra
Listing Setup
Supra 1 Day Code
Transact by Lone Wolf
Authentisign (Transact)
Broker Tools (Transact)
Managing Transactions (Transact)
TransactionDesk-Authentisign
Authentisign
Broker Tools
TransactionDesk Overview
- Import Templates from TransactionDesk into Transact
- Import Contacts from TransactionDesk into Transact
- Customize User Profile (TransactionDesk)
- Notification Settings for Agents (TransactionDesk)
- Logging into Transact/Admin Access (TransactionDesk)
- Setting Up Transaction Templates for Agents (TransactionDesk)
- TransactionDesk Overview with Lone Wolf Trainer (55 mins)
Transactions
- Import Templates from TransactionDesk into Transact
- Add/Input a Matrix Listing from TransactionDesk
- Import MLS/Realist Data into Forms (TransactionDesk)
- Edit a Form in a Transaction (TransactionDesk)
- Setting Up Transaction Templates for Agents (TransactionDesk)
- TransactionDesk Overview with Lone Wolf Trainer (55 mins)
