ODBR MLS Tips & How-To Videos

ODBR Staff

Available Mon-Fri from 8am to 4pm for ODBR MLS-specific issues or suspected outages.

• Phone: 607-432-4331
• Email: odbrmls@gmail.com

Report a Listing Violation
To report a violation, click on the yellow Report Data Error icon from a Realtor Display/Report from the listing in Matrix

Vendor Support Contacts

Tip: Download this list and add each to your phone contacts with the last name = Support

Matrix/Realist Support (AnswerLink)

• AnswerLink M-F from 8:30am-8:30pm,  S/S from 8:30am-3:30pm at 833-753-0536
• Local Cotality/CoreLogic staff in Buffalo M-F at 585-321-6788 or RES-DL-NYSSupport@cotality.com

MLS Touch App

• MLS Touch App 9am-6pm, M-F (9-1pm in summer on Fridays) 888-765-9223 or support@prospects.com

ShowingTime Support

• ShowingTime for the MLS – Support is available at 800‐379‐0057,  M-F from 9am – 10pm & Weekends from 9am – 6pm or Email support@showingtime.com; Chat http://www.showingtime.com/live-chat

Transactions zipForm Edition

• zipForm Support Avaialble at 800-668-8768 (available 24/7)
• Email: zipsupport@lwolf.com Hours: Mon-Fri from 9am to 5pm

• Matrix Settings – My Info (7:13 min)
• Save Listing as Incomplete Status (2:33 min)
• Ways to Search in Matrix (2:33 min)
• How to Add Edit in Matrix Video (14 min)
• How to find Lot Dimensions (1:46 min)
• Set Market Watch/Hot Sheet Market Area (4 min)
• How to set Map Coordinates/Google St View (3:20 min)
• Brand OneHome (& MLSTouch) using MLSTouch mobile app (3:05 min)

Recorded Classes

Matrix

• Intro to Matrix Training (2 hours)
• Contacts, Saved Searches/Auto-Email (:40)
• Auto-email Concierge Option (11:42 min)
• Tips & Tricks, Searching Solds, Quick CMA (1 hr)
• CMA Options (64 min)
• Rev to ERTS, New Eavesdropping Discl/Notice & Addendum Cancellation & Release: Listing/Selling Broker (23 min)

Realist/Public Records

• Realist vs Matrix Public Records (Quick Version) (20 min)
• How to Use Realist/Public Records Search (1 hr)

Mobile Apps

• MLS Touch (& MLS Client), RPR Mobile, zipForm Mobile (for IOS) (59 min)

ShowingTime

• Intro to ShowingTime (36 min— Skip ahead to the 3-minute mark for actual training)

Transactions zipForm Edition

• Pre-recorded and Upcoming (Live) Webinars