Tips & How To
ODBR MLS Tips & How-To Videos
Matrix Access & Info
Web URL
https://portal.mynysmls.com
Enter a Comp Listing
Forms page
On your portal for MLS Forms
IDX Data
MLS data feed for your website
ODBR Stats Page
Local & NY sales statistics
Matrix Tips & How-To
Scroll down for additional guides on using Matrix and MLS-related tools
Referenced Materials as we Migrated to NYS Matrix MLS
Matrix Assistance
ODBR Staff
Available Mon-Fri from 8am to 4pm for ODBR MLS-specific issues or suspected outages.
- Phone: 607-432-4331
- Email: odbr-mls@stny.rr.com
Report a Listing Violation
To report a violation, click on the yellow Report Data Error icon from a Realtor Display/Report from the listing in Matrix
Vendor Support Contacts
ODBR Member Tech Support ListTip: Download this list and add each to your phone contacts with the last name = Support
Matrix/Realist Support (AnswerLink)
- Contact AnswerLink M-F from 8:30am-8:30pm, S/S from 8:30am-3:30pm at 833-753-0536
- Contact local Cotality/CoreLogic staff in Buffalo M-F at Phone: 585-321-6788 Email: RES-DL-NYSSupport@cotality.com
MLS Touch App
- MLS Touch App 9am-6pm, M-F (9-1pm in summer on Fridays) 888-765-9223 or support@prospects.com
ShowingTime Support
- ShowingTime for the MLS – Support is available at 800‐379‐0057, M-F from 9am – 10pm & Weekends from 9am – 6pm or Email support@showingtime.com; Chat http://www.showingtime.com/live-chat
Transactions zipForm Edition
- zipForm Support Avaialble at 800-668-8768 (available 24/7)
- Email: zipsupport@lwolf.com Hours: Mon-Fri from 9am to 5pm
Matrix Quick Start Videos
- Matrix Settings – My Info (7:13 min)
- Save Listing as Incomplete Status (2:33 min)
- Ways to Search in Matrix (2:33 min)
- How to Add Edit in Matrix Video (14 min)
- How to find Lot Dimensions (1:46 min)
- Set Market Watch/Hot Sheet Market Area (4 min)
- How to set Map Coordinates/Google St View (3:20 min)
- Brand OneHome (& MLSTouch) using MLSTouch mobile app (3:05 min)
Recorded Classes
Matrix
- Intro to Matrix Training (2 hours)
- Contacts, Saved Searches & Auto-Emails (40 min)
- Matrix Auto-email Concierge Option (11:42 min)
- Matrix: Tips & Tricks, Searching Solds, Quick CMA (1 hr)
- Matrix CMA Options (64 min)
- Rev to ERTS, New Eavesdropping Discl/Notice & Addendum Cancellation & Release: Listing/Selling Broker (23 min)
Realist/Public Records
- Realist vs Matrix Public Records (Quick Version) (20 min)
- How to Use Realist/Public Records Search (1 hr)
Mobile Apps
ShowingTime
- Intro to ShowingTime (36 min— Skip ahead to the 3-minute mark for actual training)
