Tips & How To
ODBR MLS Tips & How To Videos
How to Access Matrix
On your Computer/Tablet/Smartphone (no app required), go to https://portal.mynysmls.com
- Scroll down for Matrix & Other Tips PDF Guides Includes Realist, TransactionDesk and ShowingTime
- MLS-Mobile Tools and Apps
- MLSTouch Mobile App Webinar (38 min)
- RPR Mobile for Residential (9 min)
- To report a listing violation, click on the ‘Report Data Error‘ icon from a Realtor Display/Report from the listing in Matrix.
- IDX Info page (MLS data for your website)
- Forms page on your portal for the MLS Forms
- ODBR Stats page to see local sales statistics
Referenced Materials as we Migrated to NYS Matrix MLS
Matrix Assistance
-
ODBR Member Tech Support List
(tip- add each one to your phone contacts with last name = Support). NEW 2/2023 - ODBR Staff is available M-F 8 am-4 pm at 607-432-4331 or odbr-mls@stny.rr.com for ODBR MLS specific issues or suspected outages.
- Vendor Support
- Matrix/Realist Support, AnswerLink M-F from 8:30am-8:30pm, Sat/Sun from 8:30am-3:30pm at 833-753-0536
- MLS Touch App 9am-6pm, M-F at 888-765-9223 or support@prospects.com
- ShowingTime for the MLS – Support is available at 800‐379‐0057, M-F from 9am–10pm & Weekends from 9am–6pm or Email support@showingtime.com; Chat http://www.showingtime.com/live-chat
- Transactions zipForm Edition 800-668-8768, Phone Support 24/7. Email zipsupport@lwolf.com M-F 9am-5pm
Matrix Communications
Recorded Classes
- Intro to Matrix Training (2 hours)
- Contacts, Saved Searches & Auto-Emails (3/29, 40 min)
- Realist/Public Records Search (4/5, 1 hr)
- Matrix: Tips & Tricks, Searching Solds, Quick CMA (4/12, 1 hr)
- Rev to ERTS, New Eavesdropping Discl/Notice & Addendum Cancellation & Release – Listing/Selling Broker (4/20, 23 min)
- Mobile Apps–MLS Touch (& MLS Client), RPR Mobile, zipForm Mobile (for IOS) (5/10, 59 min)
- Matrix Auto-email Concierge Option (5/17, 11:42 min)
- Realist vs Matrix Public Records (5/17, 20 min)
- Matrix CMA Options (5/31, 64 min)
- Intro to ShowingTime (6/5, 36 min) Note – Fast forward to about the 3-minute mark to skip null video as they waited for participants and also did some housekeeping. Actual training begins at the 4-minute mark.
Quick Videos
- Matrix Settings – My Info (7:13 min)
- Save Listing as Incomplete Status (2:33 min)
- Ways to Search in Matrix (2:33 min)
- How to Add Edit in Matrix Video (14 min)
- How to find Lot Dimensions (3:19 min)
- Set Market Watch/Hot Sheet Market Area (4 min)
- How to set Map Coordinates/Google St View (2:45 min)
- OneHome Branding (3:05 min – Brand OneHome using MLS Touch)
Online Training Webinars
- LoneWolf zipForm Edition (click on Transactions zipForm Edition button for upcoming sessions
Matrix Tips & How-to PDFs
Matrix User Guides
- Comprehensive Guide to Matrix (66 pages)
- Tips & Tricks for Using Matrix
- Countries Blocked from Matrix Access
Setting Up Matrix
- Personal Marketing Info (Rev. 8/2023)
- Custom IDX Search Link/Agent Webpage
- Client Portal Notifications (for Agents)
- Enabling GeoLocation for MLS Portal
- Setting Up a Team
- Import Contacts into Matrix (CSV file)
- Attribution Contact—Info for Agents
- Attribution Contact—Setup for Brokers
Matrix Search Tips
- Using Speed Bar Search
- Reverse Prospecting
- Using Symbols to Refine Searches
- Searching Public Records
Matrix Auto-Emails
Matrix Data & Stats
Creating Listings in Matrix
- Enter a Comp-only Listing
- Glossary of Matrix Data Input Fields
- Add a Listing from TransactionDesk
- Copying a Previous Listing and Photos
- Editing the Map on a Listing
- Photo Specs for Listings
- Extending an Active Listing
- Status Change Guidelines
- Disclosing Net Sales/Admin Fees
Open Houses in Matrix
- Adding an Open House
- Guide to Virtual Property Visits
- Matrix Virtual Open House
- ShowingTime Virtual Open House
Matrix Appraiser Tools
MLS Tools & Apps Help
MLS Touch App
OneHome Portal & App
ShowingTime
TransactionDesk
- Quick Start Guide and FAQs
- Setting up Transaction Templates (for Agents)
- Setting up Transaction Templates (for Teams)
- Transaction Transfer FAQs
- Transaction Transfer (Broker Tools Guide)
- Cleaning Up Folders
- Fixing Upload Errors—Flatten a PDF
- Super User Notification Settings (Rev. 6/2023)
- Troubleshooting
Realist
Other Tips & How-To's
Third-Party Sites
- Third-Party Website Advertising Guidelines
- Third-Party Website Tips & Tricks
- Realtor.com Agent Dashboard
