ODBR MLS Tips & How-To Videos

Matrix User Guides

• Comprehensive Guide to Matrix (66 pages)
• Tips & Tricks for Using Matrix
• Countries Blocked from Matrix Access

Setting Up Matrix

• Getting Started with Matrix/Personal Branding Info (PDF)
• Matrix Branding Center (video)
• Custom IDX Search Link/Agent Webpage
• Client Portal Notifications (for Agents)
• Enabling GeoLocation for MLS Portal
• Setting Up a Team
• Import Contacts into Matrix (CSV file)
• Attribution Contact—Info for Agents
• Attribution Contact—Setup for Brokers

Matrix Search Tips

• Using Speed Bar Search
• Reverse Prospecting
• Using Symbols to Refine Searches
• Searching Public Records

Matrix Auto-Emails

• Auto-Email Facts and How-To’s
• Auto-Email with Text Alerts
• Text Notification FAQs (for Agents)
• Matrix Email Guide

Matrix Data & Stats

• Hot Sheets & Market Watch
• Hit Counter for Listings

Creating Listings in Matrix

• Glossary of Matrix Data Input Fields
• Listing Input (Add/Edit /Copy) Tips
• Add a Listing from TransactionDesk
• Copying a Previous Listing and Photos
• Photo Specs for Listings
• Extending an Active Listing
• Status Change Guidelines
• Disclosing Net Sales/Admin Fees

Open Houses in Matrix

• Adding an Open House
• Virtual Tours, Open Houses & Showings Explained
• Matrix Virtual Open House
• ShowingTime Virtual Open House

Matrix Appraiser Tools

• Generate a 1004MC Report in Matrix (3 mins)
• Matrix Appraiser Search Guide
• Fannie Mae Form 1004MC
• NYS DOS Real Estate Appraiser Requirements

MLS Touch App

• App Help Center

OneHome Portal & App

• OneHome Consumer FAQs
• Text Messaging FAQs
• Benefits of Creating a Free OneHome Account (for Clients)

ShowingTime*

• Quick Start Guide
• Mobile App Guide
• Next Gen Quick Start Guide (Rev. 8/2023)
• Next Gen Knowledge Base
• Showing Beacon Quick Start Guide
• ShowingTime Settings Tips
• ShowingTime SMS Notification Opt-In
• Waitlist Feature

Realist

• Realist Online Training

RentSpree*

• RentSpree FAQs
• Getting started webinar (Registration required)

REALTORS Property Resource (RPR)

• RPR Online Training

Supra*

• How to’s
  • Online Tech Training
  • Supra Resource Library
  • Supra Guide
• One Time Use Codes
  GRAR eKEY holders can create one-time use codes to provide access to your listings for infrequent users such as contractors, stagers, and out-of-area agents (MLS Members from Elmira-Corning, Ithaca, Mohawk Valley, and Binghamton (who use Sentrilock or a different Supra network (Binghamton)).
  • Organization-Provided-Single-Access-Instructions-for-Agents

Domus Analytics Interactive Market Stats*

• Domus Benefit Flyer (2025)
• Quick overview video covering the Top 5 Reasons to Use Stats
• Domus University
• Domus Analytics Market Statistics Training (52 mins) In this full-length webinar for NYSAMLSs Members, learn how to navigate the newest version of Domus Analytics dashboards, interpret market data, and use advanced filters to better serve your clients.

Transact*

The new “Transact” platform launched in June, 2025. This new system will eventually replace TransactionDesk and zipForm from Lone Wolf (likely in 2027).
Note – All features are not available in Transact yet, such as Upload to Matrix from Data Input Forms. We expect to see that feature at some point. Keep in mind that this is a completely new system, so some things may not come over automatically or will at some point. For example, they may eventually provide a way to bring your templates over but in the meantime, feel free to recreate them in Transact.

Your existing data is still available in TransactionDesk and or zipForm (Otsego-Delaware members), and you can continue using the platform—or choose to try out the new Transact. Feel free to give it a try and know that this new tool is a work in progress. Use the normal support number to report issues or ask questions at 800-668-8768 or tdsupport@lwolf.com. Feel free to copy us so we can keep a list too at mlstools@grar.net.

We’ve created some tips and guides to help you get started with Transact:

• Transact Overview
• Agent Navigation
• Logging in/Admin Access
• Logging Into Transact Easier via Transaction Desk & Allowing Broker/Admin Access to Transactions for their Agents
• More tips/guides on Transact

TransactionDesk*

• Quick Start Guide and FAQs
• TransactionDesk Video Library
• [Download not found]
• Setting up Transaction Templates (for Teams)
• Transaction Transfer FAQs
• Transaction Transfer (Broker Tools Guide)
• Cleaning Up Folders
• Fixing Upload Errors—Flatten a PDF
• Super User Notification Settings (Rev. 6/2023)
• Troubleshooting
• Lone Wolf Systems Status

Third-Party Tools

• Cyber Security Tips from CoreLogic
• Third-Party Website Advertising Guidelines
• Third-Party Website Tips & Tricks
• Realtor.com Agent Dashboard
• Craigslist, Facebook & Social Media Listing Issues
• Anti-Scam Poster (for Listings)

Passwords/Browser/Internet Issues

• Browser/Internet Issues
• Clearing Cookies & Cache (Laptops, Mobile Devices, Computers

City Neighborhood Maps

• Buffalo City Neighborhoods Map
• Geneva City Neighborhoods Map
• Ithaca City Neighborhoods Map
• Rochester City Neighborhoods Map
• Syracuse City Neighborhoods Map